Shipment & Return Policy

Shipment Policy:

We are not responsible for shipping damage, customers shall claim loss with the shipping company by providing their tracking number.

Return Policy:

Shipping customers have a 7-day return policy with original packaging, and they must pay shipping fees themselves.

Refund Policy:

Eligible refund items must not be damaged or worn, and must be in their original packaging.

please note Canada Custom and Vancouver Ports are currently experiencing significant busy traffic, the arrival date is our best estimate according to the information we have. This date may change when we receive updated logistic information.